Frequently Asked Questions

Do you offer any store credit for testing your products?

Yes! We offer store credit for quantitative testing of total IU/Purity (ie Janoshik testing), and for personal IGF-1 test results. Please email for more information. *TERMS APPLY*

Are the lab report(s) associated with a batch a guarantee of the dosage?

Not necessarily. If you look through all our lab reports, particularly the ones with multiple test reports in a single batch, you will see that the intra-batch variance can actually be quite high.

When you purchase a batch, you can expect some of the vials in your kit to be as much as 5-15% +/- whatever the corresponding lab test reflects. This is simply the reality of product that is not made to the same standards as pharmaceutical grade growth hormone. To state otherwise would be disingenous.

There can also be a high variance in the dimer content intra-batch. (For Example: Economy B, Deluxe A, etc)

Over time, we’ve increased the volume of samples analyzed for each batch, to provide more transparancy regarding the potential for intra-batch variance.

If you use the average IU figure provided on each product, your dosage should average out over time, so don’t overthink your administration protocol too much. We know it can be a bit overwhelming with all the different numbers provided.

That said, don’t hesitate to reach out if you need specific guidance on dosage or reconstitution.

What payment methods do you accept?

Mainly bitcoin, but most major cryptocurrencies are accepted, if you’d like to use one you don’t see an option for at checkout, please email us.

How long does shipping take?

Depending on your location, most customers receive their order in 2-10 business days.

We ship with USPS Ground Shipping, from the United States only.

99% of orders ship within 24 hours (excluding weekends & holidays)

Do you provide tracking?

We are no longer providing tracking. If your order is over 10 business days old and hasn’t arrived, our customer service team can check your tracking information to see the status of your package

Has my order been shipped?

If your order was marked as “completed”, typically this means a label has been generated and your order is scheduled to go out that day or the next.

“Processing” status orders have not been shipped, processing means payment has been confirmed successfully.

Don’t hesitate to reach out regarding the status of your order.

I forgot an Apartment number and my package was returned, what now?

Unfortunately we do not provide reships
for incorrect addresses.

In the VERY rare instance that a package is lost in transit, we will reship your order free of charge.

Do you ship Internationally? What about FPO addresses & PO Boxes?

All orders are shipped from the USA to all 50 US states.

Unfortunately we do not ship internationally or to military FPO addresses. The only exception is wholesale orders.

PO boxes are 100% fine.

Is your shipping discreet?

Yes. If you need more information or have a specific request, please email us.